Always take a photo of the laundry at both pickup and delivery, ensuring all the bags are clearly visible and countable, with an identifiable location in the background.
This step is essential to protect both you and Tumbil from any potential claims of theft or loss.
For pickups, take the photo before handling or moving any of the bags.
For deliveries, capture the photo after placing the bags in their final spot, without needing to touch them again.
For all photos at pickup and delivery, please ensure that the bags are clearly visible, along with context showing their exact location. This helps maintain our service standards and keeps everyone informed.
Have a question? Text us at (365) 700-5757.
