Always weigh orders on a flat surface and report the weight accurately to avoid overcharging, which could lead to account penalties.
Laundry should be weighed after you wash, dry, fold and bag the laundry. Try to keep the clean laundry bags 15 pounds or less per bag.
In the app, follow this process:
Weigh yourself.
Weigh yourself again while holding the clean laundry.
Tumbil will automatically calculate the laundry’s weight from the difference.
Precision is key to keeping customers happy and your account in good standing!
If you want to get in to the hardcore mathematics of it all:
Got a question? Email us at [email protected]—let us weigh in on your concerns!