If you arrive to pick up your order and notice that it appears to have been handled by another WashPro, it’s likely a rewash. Please check your email, including the spam folder, for any communication from Tumbil regarding this order.
If you don’t find anything, start a new chat with us to confirm if the order is indeed a rewash. Once confirmed, proceed by following the provided instructions for the order.
Got a question? Email us at [email protected]—our team will pick up your questions and deliver answers faster than you can say 'laundry day'!